what about ticket scalping for Adele, Springsteen, Rollercon MVP passes, etc?


Perry G. Brown is pissed.

He went through the process of trying to get tickets through Ticketmaster for a popular show, and in spite of being on line at the start of the sale, got a sold out status. But tickets were immediately available through secondary market (shall we call them legal scalpers?)

And all of you know this from your own experience.

I included Rollercon MVP passes above to grab some of you; even though they are sold out now you still have a chance and won’t pay over the preset fee, and I will explain here later.

Many of you know I have been in ticketing for years and years. I started BASS Tickets in northern California and later became Executive Vice President, sales and marketing, for Ticketmaster in its formative years.

BASS and Ticketmaster were part of the initial distribution for venues, sports, and producers. The beauty of the systems was that you could restrict the amount of tickets any individual purchased; screened the outlets (i.e. record stores, etc) to see if the procedures were being violated and more. Should have been perfect.

Well, the system worked when promoters like Bill Graham were involved. When an event went on sale, almost no tickets were held back, except a limited amount by contract with the bands, record companies, etc; and never the first ten rows; those were for the fans. On one famous occasion Bill went in line to where Grateful Dead tickets were going on sale. He wanted to make certain that those in lines were fans and not hired buyers. So he asked those ┬ápeople to name three Dead songs, and when they couldn’t he pulled them out of line. He also required that none of our employees or store managers, etc, could buy first.

But not everyone was Bill. Promoters throughout the country held back tickets and would sell them to brokers at a price above the face value, and in most cases report them to the agents and acts as sold, and hold back the excess. (Promoters of very popular acts worked on a percentage of the revenue and would look for ways to increase their revenue).

Today things are completely different, and I will try to explain. And none of these pertains to Brown Paper Tickets as they operate on an entirely different basis.

When Ticketron (not all remember) was the national ticketing company promoters were charged a small “inside” fee on each ticket sold, and the consumer paid a relatively small service charge. When Ticketmaster came into the marketplace, promoters and producers were offered a different deal: most would pay nothing (depending on their size and imporantce), again based on potential volume of an exclusive arrangement for all tickets sold away from the venue or promoters box office, they might receive full computerization, ticket selling machines, and a rebate based on anticipated ticket sales. Thus the ticket company became like the concessions at a ball park or arena: in order to have the contract, a certain amount had to be guaranteed to the venue (ever wondered why you pay $10 for a beer or hot dog?)

And eventually the agents, acts, etc wanted a piece of the service fee, so today you may find ticket prices of $150 with a service fee of $30 or more (sometimes, much more).

And instead of having a few hundred stores and phone room selling tickets when a performance goes on sale, now you have tens of thousands of potential buyers who can order on their pcs, mobile devices, etc. So you depend on the luck of your attempt to purchase. And to further complicate the buy, now the primary ticket distribution system in most cases (Ticketmaster) owns Ticket Now, a secondary ticket seller (Bill Graham is spinning in his grave) and there you go. So if you have $1500 or $2000 to spare you might get an Adele ticket.

And let us talk about the way that MVP tickets are sold through BPT. Between now and July tickets that can not be used will be listed through Rollercon for other buyers as all are presently sold out. And they will be resold at face value, and since the pass holders are required to show identification at Rollercon (driver’s license), the passes cannot just be sold to someone else as each one has the buyer’s name on it.

So you say, why doesn’t Brown Paper Tickets handle these events with its no charge to producers, 99 cents service fee plus 3 1/2% to cover the credit card (on the $150 ticket described above, the BPT service fee would be $6.24). So why don’t these venues use BPT that has all the ticket selling capabilities of Ticketmaster? The answer is money; BPT decided a long time ago that they would help the producers and ticket buyers (see our doers, our community projects like blood drives, etc) and not put up huge sums (some venues get guarantees of $1,000,000 to handle their tickets exclusively). and all the Roller Derby Leagues, clubs, festivals, etc and etc that have made the company one of the world’s largest (and better customer service than any) was a risky way to go for President William S. Jordan and CEO Steve Butcher. There is a satisfaction in what is being provided. And everyone in the company follows the same path.

And although I am not a very religious person, I feel I am finally doing penance for my part in the whole mechanism…..thank you Brown Paper Tickets for giving me happiness in the ticket world.

Rollercon 2015: banked track, 3 birthdays, ending Roller Derby Wars


I have really been remiss in posting here….but so much going on.

Going to my seventh Rollercon, certainly a highlight of the year. It is no secret I loved banked track Derby; after all my family started it, I grew up with it and it was the game when we became a national favorite, sneaking up on established sports with over 15 million watching on television weekly, and over 3,000,000 attending games yearly.

All Leo Seltzer wanted was his game to survive, become a nationally played sport, and be in the Olympics. When he died in 1978 he no longer even talked about it. His creation had disappeared.

And then you all came around…..starting from one league in Texas (that word is kind of misused; they actually had, and still do, 4 teams in TXRD), and transferred to flat track by one very creative league (Texas Rollergirls) till today when there are 1853 listed leagues in the world. (check out the amazing website by Sam Santos, http://www.derbylisting.com).

So that brings us to Rollercon, which has to be the mecca for everyone in the game to journey at least once…..over 5000 from virtually everywhere will cram the Westgate in Las Vegas July 22 till 26, all created by Ivanna S. Pankin and friends. (get down on your knees and give thanks). And check out the master schedule at Rollercon.com for whatever you want to do.

9 tracks this year for training and games and one banked track! And the most amazing games ever are scheduled…..most are created for the event, and you might learn a lot from that fact alone. Skaters regardless of rule set, age, or geography playing for fun. Have you lost the fun in the game? Is it less fun for spectators to pay and watch? That may be one of the most important considerations for your team, league, whatever.

Bob Noxious and I will go there in our marketing seminar Friday at 1:30 at Rollercon….not just advertising, promotion, ticketing, but making your games events…..and fun!

And there really are more than three birthdays, but the especially noticeable ones are Rollercon and WFTDA’s 10th year, and the 80th birthday of the game itself. We will celebrate it at the Brown Paper Ticket booth on Thursday the 23rd at 3:30 with cake and juice, and stars of the past: Judy Arnold, Frank Macedo, and Hiroshi Koizumi on hand, and some stars of today: the immortal Merby Dick Roche, who at 75 is in his fifth year with his team (league?). There will be some surprises on hand also.

The game is thriving, but in reality the world doesn’t know or fully accept it. Instead of fighting amongst the rule sets, why not all join in figuring a way to really broaden the base to the general public and make certain that what you are presenting can be appealing to a non-derby affiliated audience. Unfortunately, when you are charging admission, you are competing with other forms of entertainment, and to survive you have to keep the fans you have and grow the attendees. as I said, Bob and I will address that as part of the larger picture.

This is more than a game to the majority of you; you are not paid, you sacrifice your time and money. But the huge reward is a world that most do not know or understand, a kinship that extends far beyond the game, team or league. Somehow you must let the world see that.

And please come by the booth and give The Commissioner a hug. It is what keeps me going and coming back.

you are 79, whither thou skateth?


In spring of 1935 Leo Seltzer was having dinner in Ricketts restaurant with his managers from the walkathon he was operating. He had taken over the management of the Chicago Coliseum and was starting to book events in the historic arena: the site of many of Chicago’s shows and expositions, including the 1896 Democratic National Convention.

They were discussing what to book after the “walkie” ran its course in the summer. The building was not air conditioned (none were at that time) so there were no tenants looking for a place to book.

Leo had just read a factoid in the (now defunct) Literary digest: that over 90% of all Americans roller skated at some time in their life. “You know”, he said, “we could make a roller skating game.” The others scoffed: “Leo, that is the craziest idea you have ever had, and you have had a few”

So on August 13, 1935, he presented the first Roller Derby to Chicago and the world: a marathon on skates, a team a man and a woman, and the object over 30 days to skate across America (as pictured by a map on the wall with electric lights), and the first couple to achieve it would receive a prize of $500.

http://www.britishpathe.com/video/roller-skating-derby-in-new-york click link to see the original marathon.

So approximately 10 couples took off on a race to nowhere in a game that has evolved, survived several shutdowns, and today is played by almost 2000 women, men and junior leagues in 49 countries.

And very soon the game will be 79 years old and the birthday will be celebrated by leagues everywhere.

Rollercon this year showed the maturity of the modern game. (by the way, next year Rollercon will be 10, Roller Derby 80; how will Ivanna deal with the convergence?). Every day there were game after game, showing the diversity of the rules, the players, and enjoyed by all on hand.

But all is not serene in skateland. Those who have read my previous post and the comments of Sandi Mustang Johnson on her facebook page know that there is some discontent throughout the skate world. And all who participate should look at the problems, if you acknowledge there are any.

In the discussions generated by the previous postings, the following seem to be of the greatest concern:

1. The game had become boring to fans and spectators, and attendance was decreasing sharply in many areas.

2. As the sport keeps growing, there were too many leagues in compacted areas.

3. The smaller leagues were suffering because of the rankings, and perhaps the rules should be modified for leagues not in the top tier,

4. Perhaps there should be clear divisions, with the larger cities in the top tier, and the smaller in a lower tier, only completing amongst themselves.

And more, which you are welcome to add to.

Some skaters only want to train and skate games and do not want to be encumbered with fund raising, ticket selling, or concerned with the costs of presenting games to the public, which brings up the valid point, should many leagues even be in the “promoting” business. The examples of softball and soccer were brought up: why not just play for fun, not charge admission, and exist by the dues of the players and contributions by family, friends, and sponsors?

Obviously some leagues are doing well, and can sell tickets and merchandise and get sponsorships so they can support travel teams, etc. But others complain of difficulty in scheduling because of venue availability, other leagues in the area playing the same dates, and when the emphasis is on the travel team, the lesser players – who pay their dues and fulfill all the functions – have a lesser role.

At 79 reality is really settling in……should there be a quick rule modification to satisfy skaters and fans (unlikely), should leagues in compacted areas merge? Should you consider other rule sets?

If you are facing any of the problems stated, or know others, it may be the right time to try to come up with solutions. Some leagues in Canada and Australia have formed regional leagues to help with scheduling and meaningful competition. Some players (V-Diva from the Philly Roller girls) have formed independent teams to go around and play other rule sets, and some like Teresa TC Mueller and her cohorts have formed Detour Derby, a no drama, no cost to players event that occurs once a week in Colorado….and on and on. And let us not forget the LA Derby Dolls and TXRD for making the skaters and fans happy.

If survival without stress is a concern, take some time to look at your options.

Happy Birthday.

Please friend Hiroshi Koizumi (Mr. Japan Roller Derby)


Hiroshi was a star of the Japan rollergames team years ago.

But he has devoted himself to Roller Derby. He created a wild version (flying skaters, leg whips) and continued to skate at the Tokyo Dome after other versions disappeared.

He has helped the Modern Roller Derby women, and he was largely responsible for the men’s team which arrived short-handed and with little knowledge of the MRDA game to the World Cup, and their skill and persistence made them the crowd favorite.

He has worked hard to bring roller skating to the forefront in Japan, heading a youth sports day during the recent Tokyo Marathon and receiving special recognition from the Japanese government.

And he has big plans for Roller Derby in Japan in the future.

He has been in the US for the past few weeks, visiting teams and skaters in New York, Chicago, Vegas and others, and this weekend is at Battle of the Bank in San Diego. He was hosted in Los Angeles by Demolicous LADD and the people at the Doll Factory.

Not sure where else he is headed, but I know I will see my friend again in Northern California in mid July, and I hope he comes to Rollercon.

I and others believe he belongs in the National Roller Derby Hall of Fame.

He is a wonderful man, his posts are fun, and often written in Japanese with translation available.

So please ask him to be your facebook friend now and comment to him. He is a treasure of the skating game.